Terms & Conditions

Terms & Conditions for Elite Travel & Bookings e-commerce website.

Welcome to Elite Travel & Bookings. These Terms & Conditions (“Terms”) govern your access to and use of our website: elitetravel.co.za (“Website”), including making travel bookings, purchasing related products, and using our services. By using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Use of Website

1.1 You must be at least 18 years old or have the consent of a parent/guardian to use our Website.
1.2 You agree to use our Website only for lawful purposes and in accordance with these Terms.
1.3 We reserve the right to refuse service, terminate accounts, or cancel bookings at our discretion.

2. Travel Bookings & Products

2.1 We act as an agent in arranging and facilitating bookings for flights, accommodation, tours, transfers, and other travel-related products.
2.2 All bookings are subject to the terms and conditions of the third-party service providers (e.g., airlines, hotels, tour operators).
2.3 Prices are subject to change until full payment is received and booking confirmation is issued.
2.4 Availability of products and services is not guaranteed until confirmed by the provider.

3. Payments

3.1 Payments must be made via the payment methods available on our Website.
3.2 All prices are displayed in South African Rand (ZAR) and are inclusive of VAT unless stated otherwise.
3.3 Full payment may be required before a booking can be confirmed.
3.4 We are not responsible for additional charges such as bank fees, currency conversion fees, or taxes imposed by third parties.

4. Cancellations, Changes & Refunds

4.1 Cancellation and refund policies are determined by the relevant service provider.
4.2 Some bookings may be non-refundable or subject to cancellation fees.
4.3 Requests for changes or cancellations must be made in writing to bookings@elitetravel.co.za
4.4 Where refunds are applicable, processing times will depend on the service provider.

5. User Accounts

5.1 You may be required to create an account to make purchases.
5.2 You are responsible for keeping your login details secure.
5.3 Any activity under your account will be deemed to have been performed by you.

6. Intellectual Property

6.1 All content on our Website, including text, images, logos, and designs, is our property or licensed to us.
6.2 You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

7. Liability Disclaimer

7.1 We act only as an agent for third-party providers and are not liable for their acts, omissions, or default.
7.2 We are not responsible for delays, cancellations, losses, injuries, or damages arising from the use of services booked through us.
7.3 Our total liability shall not exceed the total amount paid by you for the relevant booking.

8. Privacy

8.1 We collect and process personal data in accordance with our Privacy Policy, available on our Website.
8.2 By using our Website, you consent to such data collection and processing.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

10. Changes to Terms

We reserve the right to amend these Terms at any time without prior notice. The updated version will be posted on our Website and will take effect immediately upon posting.

Terms & Conditions